Policies
Guardrail registry

Policy controls

POL-001 · v3.4 · Updated 2 days ago

Customer commitment guardrail

Blocks unsupported refunds, credits, pricing, and contractual promises.

Trigger signals
Policy override
Financial commitment
SLA claim
Required response

Block output and require an approved customer-safe replacement.

Control owner
Legal Operations
Domain
Commercial
Local policy test

Compare this policy with signals already captured on an incident. No external request is made.